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Title
Text copied to clipboard!Credit Service Specialist
Description
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We are looking for a Credit Service Specialist who can effectively manage and support credit service processes within our financial institution. This role requires thorough knowledge of credit management, customer service, and the ability to work accurately and responsibly. The Credit Service Specialist is responsible for processing client credit applications, managing documentation, and assessing credit risks. They work closely with other financial departments to ensure smooth and accurate credit servicing. Additionally, the specialist monitors compliance with credit agreements and helps resolve arising issues and disputes. The ideal candidate has strong analytical thinking, excellent communication skills, and experience in credit servicing. Precision, reliability, and customer focus are essential in our team to provide the best service to both businesses and individuals. If you want to contribute to the development of the financial sector and play a key role in credit servicing, we look forward to receiving your application.
Responsibilities
Text copied to clipboard!- Receiving and processing credit applications according to company policy.
- Collecting and analyzing client data and credit information.
- Assessing credit risks and preparing decisions.
- Drafting and managing credit agreements.
- Maintaining client relationships and resolving credit service issues.
- Collaborating with other departments to ensure smooth service.
- Monitoring and improving credit service processes.
- Preparing reports and providing management with updates.
- Complying with legal regulations and internal rules in credit servicing.
- Participating in training and professional development.
Requirements
Text copied to clipboard!- Previous experience in credit servicing or financial sector.
- Good understanding of credit management and financial processes.
- Excellent communication and customer service skills.
- Analytical thinking and problem-solving abilities.
- Accuracy and responsible work style.
- Good computer skills, including financial and data management software.
- Proficiency in Estonian language, spoken and written.
- Ability to work both in a team and independently.
- Flexibility and adaptability to changing situations.
- Willingness for further education and professional growth.
Potential interview questions
Text copied to clipboard!- What is your previous experience in credit servicing?
- How do you assess a client's creditworthiness?
- How would you handle a client complaint regarding credit service?
- Which financial or credit management software have you used?
- How do you ensure accuracy and correctness in your work?
- How do you work in a team and communicate with other departments?
- How do you keep up to date with financial sector regulations?
- What are your strengths and areas for development in this field?
- How do you react to stressful situations?
- Why do you want to work as a Credit Service Specialist in our company?
